top of page

CUSTOMER SERVICE

FAQ's,

CONTACT US

Have questions ?

 

They might be answered in our FAQ.
We tried to cover just about everything you need to know.

 

You can also email us at: yourtores@gmail.com

or fill in our contact form:

Thanks for submitting!

FAQ

FAQ

01

I’ve found the sneakers I want but can’t select my size

 

If you can't select your sneaker size, try refreshing the page or checking for any browser issues. Ensure the size is in stock and available for purchase. If the problem persists, contact us on our customer service for assistance or check if the sneakers are sold out in your size.

03

Part of my order is missing

 

If part of your order is missing, check the packing slip or order confirmation to ensure everything was included. Contact the retailer’s customer service with your order number to report the issue. They can help locate the missing items or arrange for a refund.

05

Is COD accepted?

 

No there is no cash on delivery available for any of our products.

02

Delivery - How much is it and how long does it take?

 

Delivery  times vary by retailer and location. Standard shipping usually takes 14-20 business days and will be free of cost. For more info please contact us at -yourtores@gmail.com

04

Which methods of payments can I use?

 

Visa and MasterCards are accepted. For more info please contact us at yourtores@gmail.com.

06

Is it safe to order from our store?

 

Yes you can be a cent percent sure as the products sold by us are 100 percent authenticated and brand new.

CONTACT US

Thanks for submitting!

STAY IN TOUCH

Join our mailing list

Thanks for submitting!

  • Facebook
  • Instagram

© 2023 by Kicks and Couture. Powered and secured by Wix.

bottom of page